Measurement of results
Integrated measurement of results
For INTEA, integrated measurement of results means measuring the success of training against the following criteria (defined by D. Kirkpatrick):
- Learner satisfaction (the acceptance level)
Evaluation of the training content, the trainer and the training environment (accommodation/catering/documentation) by the participant.
- Change in attitude by the participant (the learning level)
Did the training cause the participant to change his or her attitude? Did they acquire new knowledge and/or insights?
- Application of the new knowledge in day-to-day work (the transfer level)
How does the participant apply the new knowledge in the workplace?
- Operational indicators (the return-on-investment level)
Did the training affect the success of the company? Did revenue grow, were costs reduced, was customer satisfaction increased or quality improved?
Do you want to know more about "integrated measurement of results"?
You can contact Michael Kreim on +49(0)2273 – 95 95 0 for a personal discussion.